Goodbye to Cash Queues: SASSA R350 and R370 Grants Go Fully Digital from 25 January 2026

South Africa is set to experience a major shift in how social grants are paid as SASSA moves the R350 and R370 grants to a fully digital system from 25 January 2026. This change marks the end of long cash queues and manual collections that have frustrated beneficiaries for years. By prioritising electronic payments, the government aims to improve safety, speed, and transparency while reducing administrative delays. For millions who rely on these grants each month, the update represents a practical move toward modernised social support.

Goodbye to Cash Queues
Goodbye to Cash Queues

SASSA R350 and R370 grants move to digital payments

The transition means beneficiaries will no longer need to stand in physical lines to receive cash payouts. Instead, funds will be sent directly through approved digital channels, supporting cashless grant access, faster monthly payments, reduced fraud risks, and secure beneficiary transfers. SASSA has confirmed that the system is designed to be user-friendly, even for those with basic mobile phones. This approach aligns with South Africa’s broader digital transformation goals while ensuring that grant recipients receive their money without unnecessary delays or travel costs.

How South African beneficiaries will receive grants digitally

Under the new process, payments will be deposited into registered bank accounts or approved mobile money wallets. This method supports direct bank deposits, mobile wallet options, no cash handling, and simplified verification steps. Beneficiaries must ensure their details are updated to avoid interruptions. For those without traditional banking access, alternative digital options are available, ensuring inclusion remains a priority. The system also allows recipients to withdraw funds when convenient rather than on fixed collection days.

Why SASSA ended physical cash queues nationwide

The decision to eliminate cash queues was driven by safety, efficiency, and cost concerns. Long lines often exposed people to theft and weather risks, while also creating administrative strain. The new model promotes improved payment security, lower operating costs, better crowd control, and modern grant delivery. By reducing reliance on physical sites, SASSA can focus resources on service quality and faster issue resolution for beneficiaries across the country.

What the digital grant shift means going forward

This update signals a long-term commitment to digital public services in South Africa. Beyond convenience, it encourages financial inclusion and greater accountability. With consistent payment timelines, transparent transaction records, nationwide system rollout, and future-ready welfare, beneficiaries can expect fewer disruptions. While some adjustment may be needed initially, the overall impact is expected to be positive, especially for those in remote areas who previously travelled far for cash collections.

Grant Type Amount Payment Method Start Date
Social Relief Grant R350 Digital transfer 25 January 2026
Enhanced SRD Grant R370 Digital transfer 25 January 2026
Collection Method Cash queues Discontinued January 2026
Supported Channels N/A Bank or mobile wallet Ongoing

Frequently Asked Questions (FAQs)

1. When do SASSA digital payments start?

Digital payments begin nationwide from 25 January 2026.

2. Will cash collection still be available?

No, physical cash queues will be fully discontinued.

3. Do I need a bank account?

You can use a bank account or an approved mobile money wallet.

4. What happens if my details are outdated?

Payments may be delayed until your information is updated with SASSA.

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Author: Ruth Moore

Ruth MOORE is a dedicated news content writer covering global economies, with a sharp focus on government updates, financial aid programs, pension schemes, and cost-of-living relief. She translates complex policy and budget changes into clear, actionable insights—whether it’s breaking welfare news, superannuation shifts, or new household support measures. Ruth’s reporting blends accuracy with accessibility, helping readers stay informed, prepared, and confident about their financial decisions in a fast-moving economy.

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